Support
Vendor Guide
Managing vendor profiles and inventory on RiderReady
Getting Started
Quick Start
1. Find Your Vendor
Browse the Vendors page map or list to find your rental house.
2. Apply to Manage
Click "Apply to Manage" on your vendor's page to become a Vendor Rep.
3. Manage Inventory
Once approved, directly add and update your company's equipment inventory.
Inventory
How Vendor Inventory Works
RiderReady tracks which rental houses have which equipment in stock. This helps professionals find gear near them. Inventory data comes from two sources:
Community-Reported
Any user can report that a vendor has equipment. Great for getting data quickly, but may be outdated.
Vendor-Verified
Managed directly by Vendor Reps. Trusted, accurate, and up-to-date inventory data.
Community Voting
Users can vote on community-reported inventory to indicate accuracy. High-confidence reports (many upvotes) are more reliable. Negative votes help flag outdated information.
Application
Becoming a Vendor Rep
How to Get Started
Requirements
- Work for or represent the rental house/vendor
- Have a RiderReady account
- Be able to verify your affiliation (company email, etc.)
How to Apply
- Go to the Directory page
- Find your vendor or add it if it doesn't exist
- Click "Apply to Manage" on the vendor profile
- Complete the application with your details
- An admin will review and approve your application
Benefits
Management
Managing Inventory
Adding Equipment to Inventory
There are several ways to add equipment to your vendor's inventory:
From Equipment Pages
Visit any equipment page and click "Add to Vendor Inventory".
Bulk via Lists
Add equipment to a List first, then add the entire list to inventory at once.
From Vendor Dashboard
Search and add equipment directly from your vendor management page.
Managing Locations
If your company has multiple locations (warehouses, branches), you can add each one. Inventory can be assigned to specific locations, helping users find gear near them.
Keeping Inventory Current
As a Vendor Rep, your updates are trusted and don't require approval. Keep your inventory up-to-date so customers can rely on the information. Remove equipment you no longer carry and add new acquisitions promptly.
Tips
Pro Tips
Use Lists for Bulk Operations
Create a list of equipment, then add them all to inventory at once. Great for initial setup!
Add All Your Locations
Multiple warehouses? Add each one so inventory shows up on the map accurately.
Keep It Current
Accurate inventory builds trust. Update when you acquire or retire equipment.
Engage with Community Reports
If users report inventory you don't have, you can correct it directly.
Browse Vendors
Questions? Visit the Help Center or email support@riderready.live